Our support

We're here to help! Whether you have questions, feedback, or need assistance, the Flavia team is ready to assist you. Reach out to us and we'll get back to you as soon as possible.

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Do you cover whole USA?

Yes, we cover whole USA with FLAVIA machines and drinks.
My order has been damaged, and missing or incorrect items were sent. What should I do?

Please contact our customer service. Email: info@flaviausa.com
What kind of drinks we can have on Flavia machine?

Our proprietary technology produces a great-tasting range of hot, cold, and frothed beverages. Here’s just a taste of what it can do: · Hot Coffee · Hot Tea · Hot Chocolate · Cappuccino · Latte · Tea Latte · Fresh Milk Frothing · Cold Brew Coffee* · Iced Coffee* · Iced Tea* · Infused Water* *AVAILABLE WITH CHILL REFRESH OR AMBIENT KIT
How do I get a FREE Flavia Machine?

It's simple: all you need to do is pick a Starter Pack Bundle, either the C300 or C600, and you only pay for beverages. You get the machine for FREE and without any obligation!
What is Flavia IQ?

Flavia IQ is our built-in smart system that will help you navigate what to order and when to order it, while also sending alerts on any other brewer issues that may pop up.
Is Flavia part of Lavazza?

At the end of 2018, FLAVIA® became part of the Lavazza North America Inc. The FLAVIA® brand now has a renewed and pivotal role to continue doing what it has always done—focusing on the needs of real people in the real world of work.